In today’s workplaces, most of our communication happens digitally. Some studies report that only 23% of our communication at work happens via in-person meetings. That means three-quarters of our communication is via email or a messaging app like Slack. While the rules of how we can communicate in person both verbally and non-verbally might seem a bit more clearly defined it seems to be much harder to agree on the shared norms and expectations of digital communication. But the stakes are way too high to not get clear on how we communicate digitally.